Your network and / or your computer are malfunctioning. You have asked for support, now you are waiting for the technician to arrive, you have a deadline but you cannot work because your system is down, frustration is mounting, sounds like a familiar scenario? Enter Dial a Nerd Remote and Telephonic support and get a much faster and efficient solution than ever before. In order for your business to succeed, you need to make sure that your IT infrastructure is working at peak level around the clock. Interruptions cause productivity downtime with all the costs associated to that. Maintaining the network on your own is an option but you probably have more important issues to deal with more closely related to your core business; Dial a Nerd can take care of this for you. We have 15 years of experience and in this period, we have grown from a small computer repair business to a Managed Services Provider for SMME and corporations. One of the services we offer within our SLA is remote and telephonic support. We also provide proactive monitoring which ensures that all your devices and network remain safe and reliable 24/7 every day of the year. We can act as your completely outsourced IT department at a fraction of the cost you would have to sustain to create your own internal IT resources. We also work closely with your existing IT officer supplementing their work while allowing for greater flexibility and faster troubleshooting of day-to-day issues with email, connectivity and any other problem